I received a blue door tag. What does that mean?
Castle Rock Water electronically reads your water meter each month. When a problem occurs, you will receive a blue door tag explaining the need to set an appointment to inspect the transponder on your meter. An appointment is required for scheduling and safety purposes for all parties. The meter technician will not come into your home without an appointment.

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1. I received a blue door tag. What does that mean?
2. What can I expect during an appointment from Castle Rock Water?
3. Whose responsibility are the water lines in my home?
4. How do I turn off water in the event of a water emergency?
5. How do I avoid frozen pipes?